Assessing adminstrative workload in primary care

There are more doctors than ever in Canada, but Canadians are reporting it more difficult to access their primary care providers. The gap between the number of primary care providers available and the decline in services they offer is important to understand. One of the reasons for this gap is administrative tasks that providers must deal with. It’s been suggested that if primary care doctors in New Brunswick could reduce their unnecessary paperwork by 10%, they could see around 120,000 more patients each year. The proposal for the current research project will involve looking at how the amount of administrative work in primary care has changed over time. We plan on interviewing primary care providers and other team members. We will also gather information from various sources to document how services have changed since 2001/2002. The results of this research will help improve healthcare delivery by suggesting ways to cut unnecessary administrative tasks so that healthcare providers can do their jobs to the fullest.

Faculty Supervisor:

Ruth Lavergne

Student:

Partner:

Vitalité

Discipline:

Life Sciences

Sector:

Health and Related Sciences & Technology

University:

Dalhousie University

Program: