Integrating the User Perception and Experience into the Planning of Automated and Connected Electric Shuttle Services in Canada

The project will provide an opportunity to address key challenges related to user expectation of Automated and Connected Electric Shuttles. That is, the project will serve to advance the understanding of user perception and experience of smart shuttles in Canada. This technology is increasingly often being tested in pilots across Canada and it is critically to proactively understand the reaction of residents to this new technology. The advanced analytical methods and research work done in this Mitacs project will help inform CUTRIC and municipal partners on optimizing the user experience aboard smart shuttles to avoid any deployment delays due to poor public perceptions.

Faculty Supervisor:

Amer Shalaby


Mahmood Mahmoodi Nesheli


Canadian Urban Transit Research and Innovation Consortium


Engineering - civil


Automotive and transportation




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