Task interruption in distributed multiteams working in crisis management and emergency response

This research project is mainly concerned with maximizing distributed multiteam performance in the context of “extreme” work conditions. These conditions are those in which the human workforce is faced with safety-critical decisions, work overload, stress, complex peer interactions, uncertainty, and the prospect of serious consequences for error or delay. Fulfillment of project’s objectives will be done through the use of realistic human in-the-loop simulations reproducing public security operations, and allowing for simultaneous recoding of behaviour, decision making processes, as well as physiological responses of multiple interacting team members. This will allow the modeling of team behaviours and affects that are predictive of optimal performance in order to inform the development of intelligent technologies and adaptive training methods. This research endeavor has great potential for leading to the development of innovative solutions aiming to augment performance of the next generations of teams. Moreover, this partnership will build on its unique expertise in social, cognitive and organizational psychology. Thales’ major investment and key role in security will benefit greatly from this research project through cutting-edge knowledge of team dynamics and performance within the context of public security.

Faculty Supervisor:

Sebastien Tremblay

Student:

Partner:

Thales Canada Inc (Montreal, QC);C2 Learning Labs Sweden;Université Laval

Discipline:

Sociology

Sector:

Information and Communications Technology; Public Service, Policy, and Governance; Technology

University:

Université Laval

Program:

Accelerate

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