Customer intelligence data mining for financial institutions

For banks and financial institutions data is one of the most important assets, providing the key to true differentiation and competitive advantage. Insight Business Intelligence, solutions offered by Banking Software Company Temenos, turn figures into meaningful information for business decision making. However the existing business rules based models could be improved by using novel statistical […]

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Customer Intelligence Predictive Models: Customer Attrition, Loyalty Scoring and Next Best Offer

The purpose of this project is to develop three predictive models for Temenos’ Customer Intelligence offering including: (1) Customer Attrition; (2) Loyalty Scoring; and, (3) Next Best Offer. Customer attrition, also called “churn”, or “defection”, is a major business issue for organizations to address. It is crucial to maintain and grow customer relationships in order […]

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