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During the pandemic, many businesses have restructured their marketing strategy. Col Juicery from Prince George, British Columbia, has introduced new ways of satisfying their customers’ needs. Their new curb-side and online delivery services have helped the company not only stay open during these challenging times but also increased customer engagement with the brand. First, The research will aim to help track and analyze customer engagement through social media platforms and the Col Juicery website to understand how well the new strategies are being implemented. Second, the research will also provide the manager with crucial information gathered using analytical tools such as Google Analytics, Facebook Analytics to analyze and help better target new customer segments. The third goal is to help the manager to implement and monitor the new marketing tool ActiveCampaign to meet new business goals. The final report will provide the manager with recommendations in the form of an article with customer persona tables, graphs, and other types of analysis presented to help the company grow.
Charles Scott
Col Juicery
Business
Accommodation and food services
University of Northern British Columbia
Business Strategy Internship
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