Usable Interface Design for Real Time Transaction Monitoring in a Diverse User Environment

Interface designs based on initial consultations with one group of users are often found to not be suitable for other groups. This a problem both in practice and for our understanding of interface design. This project investigates why this happens, using as an example a system developed for INETCO Systems. The immediate objectives include understanding the basis of the design of the existing system, and discussing it with various kinds of customers. One of the main goals will be to understand how the current situation came to be, and to recommend ways to better proceed with designing interfaces in the future.

Faculty Supervisor:

Ron Rensink

Student:

Madison Elliott

Partner:

INETCO Systems Ltd

Discipline:

Computer science

Sector:

Information and communications technologies

University:

Program: